Teladoc Review – See a doctor from the comfort of your home

Have you heard of Teladoc? This service allows us to see a doctor from the comfort of our home. No more taking PTO for seeing a doctor! I’ve used Teladoc several times already, and here is my honest Teladoc review.

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• What is Teladoc?
• My Experience
• Pros and Cons
• Price
• How to Sign Up
• Summary

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What is Teladoc?

Teladoc is a telehealth provider that lets patients receive medical attention from real doctors via phone, video, or app. The service is not for medical emergency situations, but works great for non-urgent medical problems. Teladoc visit is currently available only in the US and Canada unless you have access to their Global Care Program. [1]

Teladoc provides medical service such as:

• Everyday Care – Speak with a family doctor or dermatologist
• Children & Family – Speak with a pediatrician
• Mental Health – Speak with a therapist or psychiatrist
• Medical Experts – Get an expert medical opinion
• Wellness & Prevention – Get health resources about nutrition, back care, and sexual health.

Teladoc doctors are located across all 50 states. You’ll be connected to your local doctors who understand weather and illness common to your area.

My Experience

Overall I had great experiences with it. My most recent occasion was when I had awful rashes all over on my legs! The itchiness was getting worse starting on Friday, and I didn’t want to wait to see a doctor till Monday. I knew a kind of baby oil I used had to be the reason for this skin condition. I went to my Teladoc account from my computer and made sure my medical record was up-to-date. Then I moved onto setting up a virtual visit with a doctor.

If you are setting an appointment on your computer, the website will ask:

• Your location (State)
• Visit type
• Reason for visit
• Visit method (phone or video)
• Notification preference
• Your phone numbers
• Add a document / image
• Pregnancy related questions
• Consent to send your visit information to your primary care doctor
• Desired pharmacy location

I added a picture of my leg with rashes and picked the phone as my visit method. In less than 30 minutes after setting up my appointment, my phone rang (Make sure to take a call from a restricted number when expecting a call through Teladoc.) I explained my symptoms and mentioned the baby oil as the cause of this condition. He was a great listener and understood what I needed. He prescribed me an oral steroid to calm down the rashes faster and recommended me to visit my primary doctor if the symptom did not improve after 3 days. After the virtual visit, I picked up my prescription on the same day from my local pharmacy. My rashes started to heal after a few days as the doctor mentioned during the visit.

Overall, there was no hustle throughout the process from setting up an appointment to receiving my prescription.

Pros and Cons

There are several pros and cons to Teladoc:

PROS
No need to wait at doctor’s office with other sick people
Get seen by doctor fast
Available 24/7
Works with some insurance for cheaper rate
Offer a range of medical services (General Health, Mental Health, Pediatrics, and more.)

CONS
Cannot choose doctors
Their app can have some issues [2]
Even if a Teladoc doctor tells you to visit your primary doctor for your condition, you will still be charged for the appointment.

Price

Check your health insurance first. Maybe Teladoc is already part of your health insurance plan. I get Teladoc through my employer, and my fee is 100% covered!

If you want to confirm your price prior to your appointment, you can call 1-800-Teladoc.

If Teladoc isn’t covered by your benefit, the charge will vary depending on which medical service you receive:

• Everyday Care visits cost $75 per visit
• Dermatology (for skin concerns/issues) online reviews cost $95 per review

• Mental Health visits cost:
  • Therapist visits cost $99 per visit (the price will be the same for ongoing visits with the same therapist)
  • Psychiatrist visits cost $229 for the first visit and $119 for ongoing visits

Teladoc accepts all major credit cards and PayPal. Teladoc has the ability to change pricing at any time for any reason. [3]

How to sign up

You can confirm your coverage and set up your account online here.

If you do not have courage from your health plan or employer, you can set up an account here.

Summary

Teladoc is a great service when you need to see a doctor after hours or want to avoid urgent care for not-so-urgent conditions. Plus the option of seeing a doctor at your own home cannot get any more convenient! There are minor drawbacks I found, but the overall user experiences are positive. I personally think the service is worth a try when the situation calls for it. I hope this Teladoc review helps your decision making.

*I’m not affiliated with Teladoc. I just wanted to share my experiences and some information.